1. Choosing the Right Van
Your van is your most important business asset. The size, condition, and running costs will directly impact your income. Choose a vehicle that matches the type of courier work you plan to do.
- Small van (e.g. Berlingo, Combo, Caddy): Ideal for local or multidrop work. Easy to park, cheap to run, and perfect for light goods.
- Medium van (e.g. Transit Custom, Vivaro, Trafic): A balanced choice for most jobs, combining space, comfort, and fuel efficiency.
- Large van (e.g. Sprinter, Crafter, Boxer): Suited for long-distance A-B work or bulkier loads. Expect higher insurance and maintenance costs.
If you’re unsure, start small and upgrade once you understand your workload. Focus on reliability, mileage, and service history rather than flashy extras.
2. Buy, Lease or Rent?
Each option has its pros and cons, depending on your cashflow and goals:
- Buying: Full control and better long-term value, but you’re responsible for maintenance and repairs.
- Leasing: Predictable monthly cost, newer van, and maintenance often included — but you’ll never own it outright.
- Renting: Great short-term option for testing courier work or covering downtime. Higher daily rates, but no commitment.
If you’re new, a reliable second-hand van is often the smartest move. Avoid big finance commitments until you’ve built steady income.
3. Get the Right Courier Insurance
Insurance isn’t just paperwork — it’s your legal and financial protection. The type of work you do determines what you need, but most couriers should have:
- Hire & Reward insurance: Required by law if you’re carrying goods for payment. Standard van insurance won’t cover you.
- Goods in Transit insurance: Covers the value of the items you deliver if they’re lost, stolen, or damaged.
- Public Liability insurance: Protects you if you accidentally damage property or injure someone while working.
Keep proof of insurance in your van and digital copies on your phone. Some courier apps and clients will require this before you start work.
4. Equip Your Van Properly
Having the right equipment can save hours every week and prevent damage or injury. Build your kit gradually and prioritise tools that make your job faster and safer.
- Trolley or sack truck: Essential for heavier parcels and bulk deliveries.
- Ratchet straps & bungee cords: Keep loads secure and prevent shifting during transit.
- Protective gear: Gloves, hi-vis vest, steel-toe boots, and waterproof clothing.
- Tech essentials: Phone mount, power bank, hands-free kit, and reliable navigation app.
- Van organisation: Shelves or containers for small parcels and a clean, tidy space.
Small investments in the right gear improve safety, speed, and customer satisfaction.
5. Set Up Your Paperwork and Accounts
Once your van and insurance are sorted, make sure your admin is in order:
- Keep copies of your insurance, MOT, and driving licence together.
- Register as self-employed with HMRC before your first job.
- Open a separate business bank account — even if you’re a sole trader.
- Track income and expenses from day one using QuickBooks, Wave, or a simple spreadsheet.
Good admin saves headaches at tax time and makes you look professional to clients.
6. Prepare Mentally and Practically
The first few weeks on the road can be physically and mentally demanding. Plan your days carefully, stay hydrated, and don’t skip meals. Keep a small emergency kit in your van — snacks, water, first aid, and a torch.
Courier work rewards consistency. Once your setup is complete, focus on delivering excellent service. Reliability and communication are what turn one-time jobs into repeat customers.
Key Takeaway
Your setup is your foundation. Start with a reliable van, protect yourself with proper insurance, and invest in basic tools that make daily deliveries smoother. A professional setup not only keeps you safe and legal but also gives you the confidence to take on better-paying work right from the start.
